Frequently Asked Questions

  • We make all of our products here in our California workshop. Each is handmade to order. This allows us to craft the best possible pieces with the attention to detail that they deserve. Big box stores can get it to you faster but we offer intentional products with a human touch.

  • If you are not satisfied with your order within the first 7 days of receiving your product, please email us at hellobloomworkshop@gmail.com. Shipping fees are non-refundable. Items must be in their original condition to be eligible for a refund.

    • Due to variations in monitor/screen settings and the wide variation in natural material, images on the website may not match the actual products shipped. Color/grain dissatisfaction is not a valid reason for an exchange.

    If you have received a damaged or defective item, please contact us at hellobloomworkshop@gmail.com.

  • All of our products are made to order. Lead times can change depending on the quantity of orders currently being made. Please check the lead times on the product page. If these change you will be notified via email.

  • You can reach us anytime via our contact page or email, hellobloomworkshop@gmail.com. We aim to respond quickly—usually within one business day.